Omni Channel Experience Platform

Automate testing and monitoring of your contact center technology with a single, intuitive solution.

Decrease testing time, use testing resources more efficiently and increase self-service containment to reduce demand on agents.
We understand the power of constant connectivity, as well as the responsibility that comes with it.
Omni Channel Experience Platform

We can assist in building a network that reaches millions of people and securely send thousands of messages every minute, you'll ensure delivery of your business mobile messaging to your customers in real time through our omnichannel marketing solutions, via use of text and multimedia messaging, facebook messenger, whatsapp, voice calling, push notifications and chatbots.

Automate testing and monitoring of your contact center technology with a single, intuitive solution. Decrease testing time, use testing resources more efficiently and increase self-service containment to reduce demand on agents.

With read rates of 98% and high conversion rates, text messaging is one of the most effective engagement channels companies can use to interact with their customers.  We will show you creative ways to gain loyalty from your customers by being there when they need you most. You’ll learn best practices for SMS messaging, and how to use text messaging throughout the customer buying journey. We can share examples of how our customers leveraged text messaging and achieve results.

Through our people we create world-class innovative solutions that will positively impact any industry

CONSULTATION

CONSULTATION

Alpha Matter Infrastructure specialists, consultants and SMEs can assist your organization in tailoring the perfect solution for all your infrastructure requirements. You can reach out to us for more information on how to avail our enterprise IT Infrastructure consulting services.
DEVELOPMENT

DEVELOPMENT

At Alpha Matter, we provide custom software development services and IT staffing solutions for businesses of every size, across all industries. We are a seamless back-end technology partner providing transparent communication and scalability, keeping projects on time and within budget.
TEAM WORK

TEAM WORK

Our world-class strategy, product design, and engineering teams are designed and operate as your on-demand extended team. Our network teams are experts in connecting your various business locations with a network that can meet the demands of high data traffic.