Alpha Matter's IT support services help companies leverage intelligent automation and technology to deliver excellent customer experiences through help desk services, utilizing either your IT or our ticketing system
Cyber, Network and Data Security
Whether your information is on-premise or in a hybrid multi cloud environment, we proactively help you gain visibility and insight to investigate and remediate threats, enabling real-time security controls and compliance.
We diligently work to protect enterprise data across multiple environments in order to meet privacy regulations and simplify operational complexity. Data is a critical foundation for every operation of your organization. Protecting and using it securely is central to a zero trust strategy. The key steps in protecting sensitive data include automating visibility, controlling access policies and implementing ongoing penetration and vulnerability monitoring to discover risks before they become breaches.
Corporate IT Helpdesk
Alpha Matter’s IT and Customer Experience Centers help users solve their problems through a single (or multiple) points of contact. Use of our tools, allows us to assist users in troubleshooting their problems, track their issues, or get assistance regarding products or services.
At Alpha Matter we endeavor to streamline the entire process of reporting IT incidents to ensure a faster response time, ultimately enhancing end-user experience. We make it a point to maintain complete client satisfaction by continually improving the quality of our IT and Customer Experience Centers. At times of IT-related issues, companies need timely support services to ensure that downtime is kept to a minimum.